Terms of service

Last updated: 2 February 2026

 

OVERVIEW

Welcome to The Green House Art, showcasing artwork by Joanna Green.

This website and online store (the “Services”) are operated, managed and controlled by Wisque Ltd (“we”, “us”, “our”), a company registered in England and Wales. The Services present and sell artwork by Joanna Green trading as The Green House Art.

The Green House Art is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use or access the Services.

 

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence and that you have consent to allow any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing the store or purchasing products, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. You may not transfer, assign or license your account to another person.


SECTION 2 – OUR PRODUCTS

We make every effort to present products accurately. However, colours, textures and finishes may vary depending on your device, screen settings and materials used.

We do not warrant that the appearance or quality of any product will meet your expectations or exactly match how it appears on screen.

Product descriptions, availability and pricing may change at any time without notice. We reserve the right to discontinue any product and to limit quantities on a case-by-case basis.

 

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment has been received and we have confirmed acceptance.

Please review your order carefully before submitting. Once an order has been accepted, we may be unable to accommodate cancellation requests.

If an order is declined, amended or cancelled, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy [LINK].

You represent and warrant that all purchases are for personal or household use only and not for resale or commercial distribution.

 

SECTION 4 – PRICES AND BILLING

Prices, promotions and discounts may change without notice. The price charged will be the price shown at the time your order is placed.

Unless otherwise stated, prices do not include taxes, shipping, customs or import charges.

You agree to provide accurate and up-to-date payment and billing information and authorise us to charge your selected payment method for all amounts due.

 

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs processing or events beyond our control.

Risk of loss and title to products pass to you once the order is handed to the delivery carrier.

 

SECTION 6 – INTELLECTUAL PROPERTY

All content provided through the Services, including text, images, artwork, designs, graphics, branding and layout, is owned by or licensed to The Green House Art and/or Wisque Ltd, and is protected by UK and international intellectual property laws.

The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify or exploit any content without prior written permission.

All rights not expressly granted are reserved.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools as part of the Services. These tools are provided “as is” and “as available” without warranties or endorsements.

Your use of third-party tools is at your own risk and subject to the provider’s terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or content. We are not responsible for the content, accuracy or practices of third-party sites. Accessing third-party services is at your own risk.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The Green House Art is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through the Services are made directly with us.

You acknowledge that Shopify is not responsible for any aspect of transactions between you and us, including product quality, delivery or disputes. You expressly release Shopify and its affiliates from all related claims and liabilities.

 

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK]. Certain information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that your information may be processed by Shopify and third parties in order to provide the Services.


SECTION 11 – FEEDBACK

If you submit feedback, reviews or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use such feedback for any lawful purpose, including improving and promoting the Services.

You confirm that you own or have the right to submit such feedback and that it does not infringe any third-party rights.

 

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions relating to product descriptions, pricing, availability or shipping at any time without prior notice, including after an order has been placed.

 

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You must not misuse the Services, infringe intellectual property rights, submit false information, distribute malware, scrape data, or interfere with the operation or security of the Services.

We reserve the right to suspend or terminate access if these Terms are violated.


SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at our discretion without notice. All obligations incurred prior to termination will survive.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where required by law.

Nothing in these Terms affects your statutory rights as a consumer under UK law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for indirect, incidental or consequential losses arising from your use of the Services or products purchased through them.

 

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Green House Art, Wisque Ltd, Shopify and their respective affiliates from any claims arising from your breach of these Terms or misuse of the Services.

 

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

 

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and us and supersede any prior agreements.

 

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign our rights and obligations without notice.

 

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

 

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

 

SECTION 23 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services following changes constitutes acceptance of the updated Terms.

 

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, please contact:

Wisque Ltd

📧 support@wisque.com
📍 Registered Office:
Oxford House
15–17 Mount Ephraim Road
Tunbridge Wells
Kent
TN1 1EN
United Kingdom